Public social platforms
Follow monitored public conversation across X, Instagram, TikTok, Facebook, LinkedIn, Snapchat and Reddit.
Public intelligence for government teams
Public trust changes before the briefing reaches your desk.
When a service fails, a policy lands badly, or a false narrative takes hold, the public record forms quickly. Socialhose helps public affairs, communications, and constituent-service teams see the shift, understand who is carrying it, and brief from evidence.
Trusted by
Government listening facts
Language filters
Separate local and multilingual conversation without flattening every community into one aggregate.
Analytics views
Move from volume to sentiment, emotion, entities, location, risk, intent, and stakeholder-ready context.
See what the public needs from you
The public questions your operating report does not answer.
See how people experience a service, interpret a policy, and carry an issue before the formal feedback cycle catches up.
Where is service friction becoming a public issue?
Track monitored conversation about outages, access, eligibility, locations, wait times, and frontline experience. Group Mentions by issue, place, intent, and sentiment so an operations problem does not arrive disguised as a reputation problem.
How is a policy being understood outside the press release?
Compare the language of the announcement with the language the public, advocates, and institutions use in response. Follow the themes and entities that gain traction as the conversation develops.
Which narrative shift warrants a communications response?
Use volume, sentiment, emotion, and anomaly signals to surface monitored conversation that deserves human review. Alerts and digests keep the right team close to the source rather than reacting to a screenshot without context.
Which communities and regions are experiencing it differently?
Filter by language, inferred location, platform, topic, and time. Give local context room to remain local while leadership keeps one shared view of the wider issue.
A common briefing, not another silo
Anatomy of an evidence-led public response
A repeatable workflow for communications, public affairs, constituent services, and leadership.
Define the watch
Create Live Searches around services, programs, places, leaders, policies, and the language communities actually use.
Verify the shift
Open the underlying Mentions. Separate a genuine pattern from spam, duplication, and one loud account.
Route the context
Send alerts, digests, and source-linked evidence to the communications or operating team that can act on it.
Brief and document
Export the timeline and analysis for leadership, partners, and the record without rebuilding it from screenshots.
Built for accountable public communication
One public signal. Four decisions it can sharpen.
Social listening is useful when it changes the quality of the next briefing, response, and service decision.
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Public affairs
See which policy frames are taking hold, which stakeholders are carrying them, and where the public explanation is losing clarity.
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Constituent experience
Bring recurring service questions and access friction into operational conversations while the pattern is still visible at source level.
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Crisis communications
Maintain a common evidence base as volume, emotion, and narrative change. Brief from what is happening, not from the loudest repost.
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Leadership reporting
Turn the live conversation into scheduled summaries, exports, and API-fed reporting for decision-makers and stakeholders.
Original research from the platform
We turned three months of Sudan's public conversation into a structured conflict record
The Sudan Conversation Report (Edition 01) coded 1,179 events from public posts, April through June 2026, and measured the Framing Gap: the distance between how violence is narrated and where the harm actually lands. Every figure comes from the same Socialhose feed a public-sector team would use.
Narrative named civilians as targets in 18% of violence. The impact reading put civilian exposure at 71%.
The share of civilian-directed violence whose own framing never names civilians as its object.
Of coded conflict events, nearly three-quarters were material violence, not verbal escalation.
Published by Social Knowing, our independent research journal. Figures from the Sudan Conversation Report (Edition 01) derive from the Socialhose Public API and are frozen at publication; the live Sudan Watch board carries the current reading.
Questions public-sector teams ask first
Questions public-sector teams ask first
Does Socialhose monitor private constituent data?
No. Socialhose monitors public social conversation captured by the Live Searches you configure. It is not a constituent case management system and does not require access to private messages.
Can it replace an emergency-management or 311 system?
No. It adds public-conversation intelligence to those workflows. Use it to surface monitored narrative, service friction, and emerging questions, then route verified context through your authorized operating systems.
Can we follow multilingual and regional conversation?
Yes. The workspace supports 12 language filters plus location, platform, topic, sentiment, and intent filters. Coverage still depends on the public sources and Live Searches you configure.
How much historical context is available?
Historical availability and lookback vary by platform and Live Search type. Socialhose leads with live collection and shows historical context where the selected source supports it.
How do teams share a briefing?
Use alerts and scheduled digests for ongoing distribution, or export CSV, JSON, Excel, and PDF. Plans with API and webhook access can also feed existing reporting and response workflows.
Are we locked into an annual contract?
No. Socialhose plans are month-to-month with published pricing, no setup fee, and no minimum term.
Brief from the conversation as it is
The public conversation does not wait for the briefing.
Give communications, constituent services, and leadership a shared view of public concern while the context is still useful.